Operation HOPE is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

Our focus is financial dignity and inclusion. We equip young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges, and facilitating their journey to financial independence.

Since 1992, we have been moving America from civil rights to “silver rights” with the mission of making free enterprise and capitalism work for the underserved.

Our mission connects the legacy of the Freedman’s Bank, established by President Abraham Lincoln more than 150 years ago to integrate all Americans into our nation’s economic life, and the second part of Dr. Martin Luther King’s integration dream—the integration of the dollar, under the banner of “silver rights”—rights to financial literacy, access to capital, and equity of opportunity, for all.

Project 5117 is our multi-year four-pronged approach to combating economic inequality that aims to improve financial literacy, increase business role models and business internships for youth in underserved communities, and stabilize the American dream by boosting FICO scores. It includes educating five million youth through financial dignity programs, empowering one million youth through entrepreneurial and career-building programs, establishing 1,000 HOPE Inside locations, and facilitating HOPE 700-Credit-Score-Communities across the nation.


We partner with financial institutions, corporations, municipal agencies, and community organizations to deliver HOPE Inside—our award-winning model of community uplift that has allowed us to scale, and sustainably package and deliver, financial dignity and economic empowerment programming in communities around the country, at no cost to the client. The client experience at HOPE Inside is rooted in empowerment. The personalized one-on-one coaching process integrates four key steps:

  • Giving back dignity,
  • Reintroducing individuals to themselves,
  • Offering redemption, and
  • Providing opportunities through purpose-driven projects.

Clients are counseled on the language of money and work with Operation HOPE financial wellbeing coaches to transform established financial mindsets, and to develop customized action plans around building their own businesses, raising their credit scores, buying homes, or simply making better decisions with the money they have. Every HOPE Inside holds consumer credit counseling certification, CFPB, FDIC, U.S. SBA, EITC, HUD, and FEMA applications and partnerships. Through the HOPE-700-Credit-Score-Communities initiative, the focus on raising client credit scores to 700 is at the foundation of all HOPE Inside programming.

Our Partners

HOPE Global Spokesman

“The work of Operation HOPE is continuing the work of the civil rights movement. Dr. King and a whole host of others succeeded in integrating the lunch counter but we failed to integrate the dollar.”

Andrew Young is co-founding Principal and Chairman at GoodWorks International. His work includes facilitating the formation of successful business partnerships, putting corporate executives in contact with leaders and influencers in emerging markets. He also offers strategic advice to corporations and advises several governments on sound policy-making.

Ambassador Young’s life-long mission of energizing the private sector to advance economic development was honed during comprehensive leadership experience in the public sector and private industry. His diverse background provides clients with a uniquely qualified advisor with a global perspective on business expansion. Ambassador Young has served as United States Ambassador to the United Nations and Co-Chair of the Atlanta Committee for the Centennial Olympic Games. He served two terms as Mayor of Atlanta, one of the fastest growing cities in the world. He was elected Congressman three times and is a leading figure in the civil rights movement. Ambassador Young currently serves on the board of several Fortune 500 companies and was appointed by President Bill Clinton to Chair the Southern Africa Enterprise Development Fund. He is on the National Security Council Advisory Board and remains active in numerous charitable activities and organizations. Ambassador Young has received many awards and honors including the Presidential Medal of Freedom, the French Legion of Honor, the Bishop Walker Humanitarian Award, and over 60 honorary degrees from prestigious universities around the world.

HOPE Board of Directors

Global Board of Directors

John Hope Bryant

Founder, Chairman, and CEO,
Operation HOPE
Board Chair

Ellen Alemany

Chairman and CEO, CIT Group;
Chairman, CEO, and President,
CIT Bank
Lead Director: Small Business

Michael Arougheti

Co-Founder, Ares;
Director and President, Ares Management GP LLC
Nominating & Governance Committee Chair


Nandita Bakhshi

President and CEO,
Bank of the West
Lead Director: Women’s Initiatives


Philippe Bourguignon

Vice Chairman, Revolution Places;
Executive Co-Chairman, Exclusive Resorts
Lead Director: HOPE Global Forums


Henry Ford, III

Manager, Corporate Strategy
Ford Motor Company
Lead Director: Automotive


Phil Griffin

President, MSNBC
Lead Director: Media


Brad Hanson

President, Meta Payment Systems
MetaBank and Meta Financial Group
Lead Director: Virtual HOPE Inside


Roberto Herencia

President and CEO,
BXM Holdings, Inc.
Audit & Finance Committee Chair


Bryan Jordan

Chairman, President, and CEO,
First Horizon National Corporation
Lead Director: Growth


Frank Martell

President and CEO,
Lead Director: Board Engagement


Jonathan Polk

President, and CEO,
American Express Bank, FSB;
SVP, Global Regulatory Affairs,
American Express, Global Risk and Compliance
Lead Director: Card


Bill Rogers

Chairman and CEO,
SunTrust Banks, Inc.
Lead Director: Growth


Stephen Ryan, Esq.

Partner, McDermott, Will & Emery
Lead Director: Legal & Government


Jeff Schmid

Chairman and CEO,
Mutual of Omaha Bank
Lead Director: Operational Sustainability


Carlos Vazquez

Popular Inc.
Lead Director: HOPE Inside Mobile


Robb Webb

Chief HR Officer,
Lead Director: Human Capital


Phil Wenger

Chairman, President, and CEO,
Fulton Financial Corporation
Lead Director: Homeownership


Timothy Wennes

West Coast President;
Head of the Regional Bank,
MUFG Union Bank
Executive Compensation & Benefits Committee Chair


Stefan Wilson

Global HR Services
United Parcel Service (UPS)
Lead Director: Logistics & Workplace

Regional Boards of Directors

Alabama Board

Brett Shaffer

HOPE BOARD CHAIR Compliance Executive – Community Relations Manager, SVP, Regions Bank

Regina Benjamin

Founder and CEO BayouClinic, Inc.

Richard Busby

Vice President, Mid-South Vice President, Mid-South Community Development Officer Wells Fargo

Carol Clarke

General Manager Southside Development Company

Art Faulkner

Director of Emergency Management Agency Alabama Emergency Management Agency

Mike Kemp

President/CEO Marketing and Business Development Kemp Management Solutions, LLC

Detroit Board

Tonya Allen

HOPE BOARD CHAIR President and Chief Executive Officer The Skillman Foundation

Sandy Baruah

President Chief Executive Officer Detroit Regional Chamber

Mark Davidoff

Managing Partner, Michigan Deloitte LLP

Conrad Mallett

Executive Vice President Chief Administrative Officer Detroit Medical Center

Gerald Rosen

Judge JAMS

Midwestern Board

David Mooney

HOPE BOARD CHAIR President and Chief Executive Officer Alliant Credit Union

Calvin Dunning

VP, Fair Lending Officer FirstBank

David Fehrenbacher

Senior Vice President Community Reinvestment Fair Lending Compliance Officer First Tennessee Bank

Mike Hart

Midwest Area President Regions Bank

Tishaura Jones

Treasurer City of St. Louis & Consortium

Kathy Thompson

Head of Government Relations and Community Outreach CIBC US

Staci Glenn Short

Senior Vice President CRP CRCM Corporate Community Development Program Director Huntington

Northeastern Board

Gina Proia

HOPE BOARD CHAIR Executive Vice President, Chief Marketing and Communications Officer CIT Group

Sherrice Davis

Vice President Community Reinvestment Department M&T Bank

Toni Dechario

Supervision Officer Federal Reserve Bank of New York

Muriel Garr

Vice President, Community Development Manager SunTrust Banks, Inc.

Arlen Gelbard

EVP, General Counsel Cross River Bank

Edward Kramer

Member, Senior Advisory Board Treliant Risk Advisors

Paul Mak

Region Executive Popular Community Bank

Robert Marchman

Executive Vice President Financial Industry Regulatory Authority (FINRA)

Northwestern Board

Jenny Flores

HOPE BOARD CHAIR Senior Vice President Community Affairs Manager Bank of the West

Lisa Johnson Lunday

Trustee Winifred Johnson Clive Foundation

Craig Robinson

Head of Enterprise-wide Risk Management Silicon Valley Bank

Alex Roddy

PBWC Board Vice Chair Global Head of Marketing Prologis

Gayla Scurlock

Compliance and CRA Officer, Loan of San Raphael Brian Tippens Chief Global Diversity Officer Hewlett-Packard Enterprise

Julius Robinson

Managing Director, Corporate Social Responsibility MUFG Union Bank, N.A.

Southwestern Board

Jan Jones Blackhurst

HOPE BOARD CHAIR Executive Vice President-Government Relations & Corporate Responsibility Caesars Entertainment Corporation

Greg Peterson

SVP, Regional Commercial Real Estate Manager Mutual of Omaha Bank

Southeastern Board

Debbie Crowder

HOPE BOARD CHAIR Executive Vice President Branch Banking Executive SunTrust Banks, Inc.

Leroy Abrahams

North Central Alabama Area President Regions Bank

John Hope Bryant

Founder, Chairman and Chief Executive Officer Operation HOPE, Inc.

Cassius Butts

Founder and CEO Capital Fortitude Business Advisors

William Cheeks

President ABBA Associates Inc.

Thomas Dortch, Jr.

President Chief Executive Officer TWD, Inc.

Kwanza Hall

Councilmember District 2 Atlanta City Council

Allan Kamensky

Executive Vice President General Counsel/Secretary Synovus Bank

Eli Marks

Retail Credit Manager Southeast Region Wells Fargo

Wanda Rodwell

Director Community Par

Susan Somersille Johnson

Corporate Executive Vice President Chief Marketing Officer SunTrust Banks, Inc.

George Turner

Chief of Police (retired) Atlanta Police Department

Advisory Boards of Directors

HOPE Global Forums Board

Philippe Bourguignon

Vice Chairman
Revolution Places
Executive Co-Chairman
Exclusive Resorts

Claire Angelle

Founder, Angelle Consulting

Steve Bartlett

Senior Advisor, Treliant Risk Advisors

John Hope Bryant

Founder, Chairman and Chief Executive Officer

Karim Hajji

Directeur General Casablanca Stock Exchange

Ted Souder

Head of Industry – Retail Google

Robb Webb

SVP, Chief Human Resources Officer Tenet Healthcare

HOPE Inside Advisory Board

Stephanie Couser

Senior Vice President and Director, Community Reinvestment Act and Community Affairs Mutual of Omaha Bank

Jon Davies

Senior Vice President/Compliance Executive, Community Affairs and Contributions Regions

Sharon Jeffries-Jones

Executive Vice President, Director of CRA/Community Development Branch Banking and Trust Co. (BB&T)

Steve Swain

Director of Operation HOPE Program (Retail Banking) First Tennessee Bank

Executive Leadership

John Hope Bryant

Founder, Chairman & CEO

Rachael Doff

CAO | Chief of Staff

Rod McGrew

Chief Culture Officer

Mary Ehrsam

Chief of Staff and Partnerships

Lance Triggs

SR. EVP, Program Operations

Brian Betts

Chief Financial Officer

Senior Leadership

Jena Roscoe

SVP, Government Relations & Public Policy

Elaine Hungenberg

SVP, HOPE Research & Impact Institute

Kevin Boucher

SVP, HOPE Global Forums

Caryn Anderson

SVP, Marketing Communications


Q. Does HOPE receive proceeds from Mr. Bryant’s book sales?
A. HOPE purchases books at a deep discount and receives 100% of the proceeds
from any sales on HOPE’s website.

Q. How are the numerous John HOPE Bryant brands reported in Operation HOPE’s financial statements?
A. Each of the ventures is a separate legal entity and has separate financial statements associated with their Tax IDs.

Q. What is Hope’s accounting policy for allocating indirect costs to government grants?
A. HOPE uses a federally approved indirect cost rate from the Office of Indirect Cost Services, under the US Department of the Interior.

Q. How does Operation HOPE account for its South Africa activities?
A. The funds received for programs in South Africa do not originate in South Africa. Operation HOPE discloses activity in the Statement of Activities Outside of the United States located on Schedule F of the annual 990. HOPE also electronically files Form 114, Report of Foreign Bank and Financial Accounts with the IRS.

Q. How is the annual HOPE Global Forums activity recorded?
A. Since this is not a fundraising event, the revenue is recorded in Contributions, grants, and sponsorships. The sponsorships received fund the Forums expenses.

Q. Is HOPE registered in all state where they are located?
A. HOPE utilizes a registered agent to ensure all annual Secretary of State registrations are filed annually.

Q. Does HOPE receive any speaker fees?
A. Although John HOPE Bryant attends and speaks at many events, HOPE does not charge for his speaking engagements to promote Operation HOPE.

Q. Why do you have a Single Audit Report?
A. This is required Subpart F of the OMB Uniform Guidance, and is a rigorous, organization-wide audit or examination of an entity that expends $750,000 or more of federal assistance. The audit is conducted in conjunction with our annual audit. The report is published on the agency’s website and filed electronically with the Federal Clearinghouse.

Operation HOPE is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

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