ATLANTA – Nov. 7, 2019 – Operation HOPE announced today that Anita Ward will resign from the position of President of Operation HOPE, effective December 1, 2019, to pursue a new professional opportunity in financial technology.

“We are celebrating Anita’s transformational four-year contribution to extending the work of Operation HOPE as the leading global advocate for economic inclusion,” Operation HOPE founder, chairman, and Chief Executive Officer, John Hope Bryant said. “Her phenomenal leadership has realigned the organization to mission and purpose and fueled growth and innovation, placing HOPE in a strong go-forward position as we look ahead. We are proud of Anita and wish her continued success.”

Ward served as president since December 2017, leading the organization’s focused renewal around people, partnerships, and programs; operational growth and efficiency; organization capacity-building; transition to the ‘new HOPE 2.0 business model’, and the relocation of the Operation HOPE global headquarters from Los Angeles to Atlanta. She spearheaded HOPE’s first digital program offering – the Digital Small Business Development Program. Prior to that Ward, served as executive vice president and Chief Transformation Officer for two years. She is an acknowledged pioneer in the field of organizational transformation, technology, and change management. Her strategic work has spanned many industries including, financial services, banking, insurance, retail, technology, distribution, manufacturing, and healthcare.

“It has been my honor and privilege to serve with the passionate and hardworking team at HOPE for the past four years,” Ward said. “I am so proud of all we’ve been able to accomplish with our partners to empower lives across the country. The essence of HOPE stays with me as I look to this next chapter.”

The HOPE Board of Directors will initiate an executive search for a new president.
The senior leadership of Operation HOPE is as follows:
Brian Betts – Chief Financial Officer; Interim Chief Operating Officer
Rachael Doff – Chief Administrative Officer; Chief of Staff; Senior Advisor to the Chairman
Rod McGrew – Chief Cultural Officer; Senior Advisor to the Chairman
Lance Triggs – President, HOPE Programs
Mary Hagerty Ehrsam – President, HOPE Partnerships
Kevin Boucher – Executive Vice President, Relationship Management; Director, HOPE Global Forums
Jena Roscoe – Director, Government Relations & Public Policy
Caryn Anderson – Director, Marketing Communications
Elaine Hungenberg – Director, HOPE Research and Impact Institute
Evelyn Ducoulombier – Director, HOPE Ventures
Jason Schraub – Vice President


About Operation HOPE
Since 1992, Operation HOPE has been moving America from civil rights to “silver rights” with the mission of making free enterprise and capitalism work for the underserved—disrupting poverty for millions of low- and moderate-income families across the nation. Through our community uplift model, HOPE Inside, which received the 2016 Innovator of the Year recognition by American Banker magazine, Operation HOPE has served more than 4 million individuals and directed more than $3.2 billion in economic activity into disenfranchised communities—turning check cashing customers into banking customers, renters into homeowners, small business dreamers into small business owners, minimum wage workers into living wage consumers, and uncertain disaster victims into financially empowered disaster survivors. Project 5117 is our multi-year four-pronged approach to combating economic inequality that aims to improve financial literacy, increase business role models and business internships for youth in underserved communities, and stabilize the American dream by boosting FICO scores. Operation HOPE recently received its fourth consecutive 4-star charity rating for fiscal management and commitment to transparency and accountability by the prestigious non-profit evaluator, Charity Navigator. For more information: Follow Operation HOPE on Twitter and Facebook @operationhope