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Empowering Columbus: Building Pathways to Financial Freedom with Operation HOPE

COLUMBUS, OH — August 1, 2025 — In the heart of Ohio, Operation HOPE is empowering individuals and families across Columbus to rewrite their financial stories. Through its nationally recognized HOPE Inside model, the organization provides transformative, no-cost financial coaching and education, helping people take control of their credit, savings, and long-term economic futures.

With the support of key partners like Diamond Hill Capital Management and Huntington Bank, Operation HOPE is rapidly expanding its impact in the region. At the recent RTRX conference, Operation HOPE Founder and CEO John Hope Bryant met with city leaders to spotlight Columbus’s economic opportunity, including the recently released Columbus Community Credit Score Index, which reveals stark disparities between two neighborhoods just six miles apart.

During his keynote address, Bryant issued a powerful call to action:

“Financial literacy is economic uplift.”

His message energized leaders across sectors, from business and education to philanthropy, rallying support for community-based financial empowerment in Columbus.

A Transformative Partnership with Diamond Hill

Thanks to a landmark partnership with Diamond Hill Capital Management, Operation HOPE is launching its first HOPE Inside location in Columbus. This new center will feature a full-time Financial Wellbeing Coach, supported by expanded programming to meet growing community demand.

“One of Diamond Hill’s core charitable giving pillars is education and financial literacy, and Operation HOPE embodies these areas of focus,” said Heather Brilliant, CEO of Diamond Hill. “We’re proud to support a model that builds trust and delivers lasting community impact.”

Financial Wellness & Credit Coaching: Real Tools. Real Results.

At HOPE Inside Diamond Hill, Columbus, certified Financial Wellbeing Coach Tiffany Jackson provides personalized support to help individuals:

  • Build budgeting and money management skills
  • Improve credit scores and credit confidence
  • Prepare for homeownership or entrepreneurship
  • Navigate banking, savings, and lending options

Nationwide, Operation HOPE clients report an average 41-point increase in credit scores, along with meaningful improvements in financial behaviors and outcomes. To date, the HOPE Inside model has generated more than $4.5 billion in economic activity and empowered over four million people across the country.

The Future of HOPE in Columbus

Operation HOPE is committed to deepening its presence in Columbus, reaching more residents, forging new partnerships, and scaling its proven model for financial empowerment. Whether it’s a student learning how to launch a business, a family working toward homeownership, or a small business owner gaining access to capital, HOPE Inside is creating new economic possibilities.

Together with our partners, we are building stronger, more resilient communities, one financially empowered person at a time.