Celebrating One Year of The HOPE Insider

In the fourth quarter of 2023, Operation HOPE embarked on a bold journey: to become a thought leader in research-based insights into the financial wellbeing of many Americans. We launched our first national survey of all clients, with more than 3,500 participating. Since then, we’ve released the same questions each quarter to track long-term trends, with additional questions each round that take the pulse of current issues. Additionally, in the third quarter of 2024 we released the option to take the survey in Spanish to create better inclusion for our Spanish-speaking clients.

With the newest data from the fourth quarter of 2024, we are pleased to share a whole-year snapshot of how our clients have felt about their financial wellbeing, economic factors, and housing and business trends. Below are the most interesting year-over-year insights.

Hope

How hopeful are you about each of the following over the next year? 

“People often find optimism in areas where they have the most control or where positive changes are anticipated. Career growth, housing stability, and debt reduction are key factors in achieving financial well-being, Career advancements, such as promotions, raises, and new job opportunities, can lead to positive outcomes. Debt reduction, through increased income or budgeting strategies, can instill a sense of progress and control. Reflecting on these areas can help identify what brings optimism to your financial well-being In the coming year.” – Client testimony 

Everyday life

Which factor has most impacted your life in the last 3 months?

“This year has been harder than ever before to afford basic necessities (even with a budget, using generic, no snack items, using a food pantry, etc).”
– Client testimony 

debt & income

Among the types of debt you currently have, which one is the most financially stressful or burdensome?

“Regarding debt, I’ve implemented a strategic plan to manage it better, and I’m seeing progress. The steps I’ve taken toward budgeting and prioritizing repayment have made me feel more in control. Overall, I believe that by focusing on these areas with a positive mindset, I will create a stable and prosperous financial future for myself.” – Client testimony

business

How satisfied are you with your current employment?

“When reflecting on financial well-being for the next year, I feel optimistic about the potential for career growth. With the evolving job market and an increasing emphasis on skills development, there are ample opportunities to either advance in my current role or explore new avenues that align with my strengths and interests.” – Client testimony