CREATING BRIGHTER FUTURES
Operation HOPE’s programs have made a significant and lasting impact, helping over 1.6 million clients improve their financial well-being. Services have empowered individuals to save more, reduce debt, boost credit scores, buy homes, access financing, navigate disasters, and grow businesses. Each client starts their journey from a unique financial situation, and through personalized coaching, they gain the knowledge and tools to create real, transformative change. Success depends on the client’s willingness to learn and commit, with 2021 showing especially powerful life-changing results.
HOPE Research & Impact Institute
The HOPE Research and Impact Institute (HRII) is the research and evaluation arm of Operation HOPE, focused on solving socio-economic challenges and measuring the impact of HOPE’s financial empowerment programs. By combining expert research with real-world outcomes, HRII helps ensure programs are effective and transformative.
HOPE Success Stories
The HOPE Success Stories page features real-life testimonials from individuals and families who have achieved financial stability, launched businesses, improved their credit, and transformed their lives through Operation HOPE’s programs. These inspiring stories highlight the impact of financial literacy, coaching, and empowerment across diverse backgrounds and life stages.
HOPE Insider
The HOPE Insider celebrates its first year as Operation HOPE’s national client survey initiative, designed to track trends in financial wellbeing and economic outlook. Launched in late 2023, the quarterly survey now includes over 3,500 participants and a Spanish-language option to ensure greater inclusivity. The latest report offers a full-year snapshot of client perspectives on finances, housing, and business trends.
financial wellness Index
The Financial Wellness Index, created with Experian, provides a snapshot of community financial health through average credit scores. It helps identify areas with lower scores, guiding policy decisions and program development. The HOPE Community Credit Score Index offers deeper insights into neighboring communities, driving efforts to address financial needs and improve wellbeing. The dashboard highlights communities with above-average credit scores, indicating financial security.
National Impact Report
The National Impact Reports page showcases quarterly updates on Operation HOPE’s nationwide impact, highlighting key data and trends in financial empowerment. These reports track progress across credit improvement, debt reduction, homeownership, business growth, and more—offering a clear view of how HOPE programs are transforming lives and communities across the country.
HOPE Inside Puerto Rico
In September of 2017, Puerto Rico suffered major damage from two hurricanes within two weeks: Irma, which led to a major disaster declaration and FEMA (Federal Emergency management Agency) assistance for nine of Puerto Rico’s 78 municipalities, and then Maria which led to a second disaster declaration and extended eligibility for assistance to all 78 municipalities. The damage was catastrophic. Part of the aftermath included a massive migration of Puertorriqueños to the U.S., further devastating the local economy, changing family dynamics, and beginning the shift of an entrepreneurial push.
What drives our work
Historically, Operation HOPE has identified the greatest areas of need to help others gain financial dignity and move towards better social equity, set audacious goals to make an impact in these areas and then chosen to work with like-minded organizations and individuals to launch major initiatives, create programs, and establish locations to achieve these objectives.
Meeting the most pressing and critical needs
Whether it be addressing historic financial inequities and systemic inequalities to financial inclusion and dignity, helping disadvantaged small and minority business owners, grappling with emerging health and social justice issues, preparing for and responding to the financial impact of natural disasters, or boldly thinking about strategic issues that will improve our country overall, like Financial Literacy for All, Operation HOPE constantly focuses on the areas and opportunities where we think we can make the biggest and longest lasting positive impact.
Ready to start your journey to financial freedom?
How To Help
Learn how you can support the work of Operation HOPE: