Operation HOPE is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

Our focus is financial dignity and inclusion. We equip young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges, and facilitating their journey to financial independence.

Since 1992, we have been moving America from civil rights to “silver rights” with the mission of making free enterprise and capitalism work for the underserved.

Our mission connects the legacy of the Freedman’s Bank, established by President Abraham Lincoln more than 150 years ago to integrate all Americans into our nation’s economic life, and the second part of Dr. Martin Luther King’s integration dream—the integration of the dollar, under the banner of “silver rights”—rights to financial literacy, access to capital, and equity of opportunity, for all.

Project 5117 is our multi-year four-pronged approach to combating economic inequality that aims to improve financial literacy, increase business role models and business internships for youth in underserved communities, and stabilize the American dream by boosting FICO scores. It includes educating five million youth through financial dignity programs, empowering one million youth through entrepreneurial and career-building programs, establishing 1,000 HOPE Inside locations, and facilitating HOPE 700-Credit-Score-Communities across the nation.

HOW WE WORK

We partner with financial institutions, corporations, municipal agencies, and community organizations to deliver HOPE Inside—our award-winning model of community uplift that has allowed us to scale, and sustainably package and deliver, financial dignity and economic empowerment programming in communities around the country, at no cost to the client. The client experience at HOPE Inside is rooted in empowerment. The personalized one-on-one coaching process integrates four key steps:

  • Giving back dignity,
  • Reintroducing individuals to themselves,
  • Offering redemption, and
  • Providing opportunities through purpose-driven projects.

Clients are counseled on the language of money and work with Operation HOPE financial wellbeing coaches to transform established financial mindsets, and to develop customized action plans around building their own businesses, raising their credit scores, buying homes, or simply making better decisions with the money they have. Every HOPE Inside holds consumer credit counseling certification, CFPB, FDIC, U.S. SBA, EITC, HUD, and FEMA applications and partnerships. Through the HOPE-700-Credit-Score-Communities initiative, the focus on raising client credit scores to 700 is at the foundation of all HOPE Inside programming.

Our Partners

HOPE Global Spokesman

“The work of Operation HOPE is continuing the work of the civil rights movement. Dr. King and a whole host of others succeeded in integrating the lunch counter but we failed to integrate the dollar.”

Andrew Young is co-founding Principal and Chairman at GoodWorks International. His work includes facilitating the formation of successful business partnerships, putting corporate executives in contact with leaders and influencers in emerging markets. He also offers strategic advice to corporations and advises several governments on sound policy-making.

Ambassador Young’s life-long mission of energizing the private sector to advance economic development was honed during comprehensive leadership experience in the public sector and private industry. His diverse background provides clients with a uniquely qualified advisor with a global perspective on business expansion. Ambassador Young has served as United States Ambassador to the United Nations and Co-Chair of the Atlanta Committee for the Centennial Olympic Games. He served two terms as Mayor of Atlanta, one of the fastest growing cities in the world. He was elected Congressman three times and is a leading figure in the civil rights movement. Ambassador Young currently serves on the board of several Fortune 500 companies and was appointed by President Bill Clinton to Chair the Southern Africa Enterprise Development Fund. He is on the National Security Council Advisory Board and remains active in numerous charitable activities and organizations. Ambassador Young has received many awards and honors including the Presidential Medal of Freedom, the French Legion of Honor, the Bishop Walker Humanitarian Award, and over 60 honorary degrees from prestigious universities around the world.

HOPE BOARDS

Governing Board of Directors

John Hope Bryant

Chair, Founder, Chairman, and CEO, Operation HOPE, Inc.

Bryan Jordan

Lead Director & Vice Chair Chairman, President & CEO First Horizon National Corporation

 

Michael Arougheti

Director, Co-Founder, CEO & President Ares Capital Corporation

Lisa Borders

Chief Executive Officer LMB Group, LLC

Brad Hanson

Audit & Finance Committee Chair President & CEO Meta Financial Group, MetaBank & Meta Payment Systems

 

Frank Martell

President & CEO CoreLogic

Steve Ryan

Nominating & Governance Committee Chair Counsel McDermott, Will & Emory

Jeff Schmid

Executive Compensation & Benefits Committee Chair Former Chairman & CEO Mutual of Omaha Bank

Jed York

Chief Executive Officer San Francisco 49ers

 

Tim Wennes

CEO, Santander US
President & CEO, Santander N.A.

 

Global Board of Advisors

John Hope Bryant

Chair, Founder, Chairman, and CEO,
Operation HOPE, Inc.

 

Ellen Alemany

Chairman & CEO
CIT Bank

 

Ed Bastian

Chief Executive Officer
Delta Air Lines

 

Henry Ford, III

Manager, Corporate Strategy
Ford Motor Company

 

Janice Bryant Howroyd

CEO & Founder
ACT-1

 

William H. Rogers

President & COO
Truist Financial Corporation

 

Brad Smith

Executive Chairman of the Board
Intuit

 

Carlos Vazquez

Chief Financial Officer
Popular, Inc.

 

Tim Welsh

Vice Chairman
US Bank



Regional Boards of Directors

Alabama Board

Brett Shaffer

HOPE BOARD CHAIR Compliance Executive – Community Relations Manager, SVP, Regions Bank

Regina Benjamin

Founder and CEO BayouClinic, Inc.

Richard Busby

Vice President, Mid-South Vice President, Mid-South Community Development Officer Wells Fargo

Carol Clarke

General Manager Southside Development Company


Art Faulkner

Director of Emergency Management Agency Alabama Emergency Management Agency

Mike Kemp

President/CEO Marketing and Business Development Kemp Management Solutions, LLC

Detroit Board

Tonya Allen

HOPE BOARD CHAIR President and Chief Executive Officer The Skillman Foundation

Sandy Baruah

President Chief Executive Officer Detroit Regional Chamber

Mark Davidoff

Managing Partner, Michigan Deloitte LLP

Conrad Mallett

Executive Vice President Chief Administrative Officer Detroit Medical Center


Gerald Rosen

Judge JAMS

Midwestern Board

David Mooney

HOPE BOARD CHAIR President and Chief Executive Officer Alliant Credit Union

Calvin Dunning

VP, Fair Lending Officer FirstBank

David Fehrenbacher

Senior Vice President Community Reinvestment Fair Lending Compliance Officer First Tennessee Bank

Mike Hart

Midwest Area President Regions Bank


Tishaura Jones

Treasurer City of St. Louis & Consortium

Kathy Thompson

Head of Government Relations and Community Outreach CIBC US

Staci Glenn Short

Senior Vice President CRP CRCM Corporate Community Development Program Director Huntington

Northeastern Board

Gina Proia

HOPE BOARD CHAIR Executive Vice President, Chief Marketing and Communications Officer CIT Group

Sherrice Davis

Vice President Community Reinvestment Department M&T Bank

Toni Dechario

Supervision Officer Federal Reserve Bank of New York

Muriel Garr

Vice President, Community Development Manager SunTrust Banks, Inc.


Arlen Gelbard

EVP, General Counsel Cross River Bank

Edward Kramer

Member, Senior Advisory Board Treliant Risk Advisors

Paul Mak

Region Executive Popular Community Bank

Robert Marchman

Executive Vice President Financial Industry Regulatory Authority (FINRA)

Northwestern Board

Jenny Flores

HOPE BOARD CHAIR Senior Vice President Community Affairs Manager Bank of the West

Lisa Johnson Lunday

Trustee Winifred Johnson Clive Foundation

Craig Robinson

Head of Enterprise-wide Risk Management Silicon Valley Bank

Alex Roddy

PBWC Board Vice Chair Global Head of Marketing Prologis


Gayla Scurlock

Compliance and CRA Officer, Loan of San Raphael Brian Tippens Chief Global Diversity Officer Hewlett-Packard Enterprise

Julius Robinson

Managing Director, Corporate Social Responsibility MUFG Union Bank, N.A.

Southwestern Board

Jan Jones Blackhurst

HOPE BOARD CHAIR Executive Vice President-Government Relations & Corporate Responsibility Caesars Entertainment Corporation


Greg Peterson

SVP, Regional Commercial Real Estate Manager Mutual of Omaha Bank

Southeastern Board

Debbie Crowder

HOPE BOARD CHAIR Executive Vice President Branch Banking Executive SunTrust Banks, Inc.

Leroy Abrahams

North Central Alabama Area President Regions Bank

John Hope Bryant

Founder, Chairman and Chief Executive Officer Operation HOPE, Inc.

Cassius Butts

Founder and CEO Capital Fortitude Business Advisors


William Cheeks

President ABBA Associates Inc.

Thomas Dortch, Jr.

President Chief Executive Officer TWD, Inc.

Kwanza Hall

Councilmember District 2 Atlanta City Council

Allan Kamensky

Executive Vice President General Counsel/Secretary Synovus Bank


Eli Marks

Retail Credit Manager Southeast Region Wells Fargo

Wanda Rodwell

Director Community Par

Susan Somersille Johnson

Corporate Executive Vice President Chief Marketing Officer SunTrust Banks, Inc.

George Turner

Chief of Police (retired) Atlanta Police Department

Advisory Boards of Directors

HOPE Global Forums Board

Philippe Bourguignon

HOPE BOARD CHAIR Vice Chairman Revolution Places Executive Co-Chairman Exclusive Resorts

Claire Angelle

Founder, Angelle Consulting

Steve Bartlett

Senior Advisor, Treliant Risk Advisors

John Hope Bryant

Founder, Chairman and Chief Executive Officer


Karim Hajji

Directeur General Casablanca Stock Exchange

Ted Souder

Head of Industry – Retail Google

Robb Webb

SVP, Chief Human Resources Officer Tenet Healthcare

HOPE Inside Advisory Board

Stephanie Couser

Senior Vice President and Director, Community Reinvestment Act and Community Affairs Mutual of Omaha Bank

Jon Davies

Senior Vice President/Compliance Executive, Community Affairs and Contributions Regions

Sharon Jeffries-Jones

Executive Vice President, Director of CRA/Community Development Branch Banking and Trust Co. (BB&T)

Steve Swain

Director of Operation HOPE Program (Retail Banking) First Tennessee Bank

SENIOR MANAGEMENT GROUP

John Hope Bryant

Founder, Chairman & CEO

Rachael Doff

CAO | Chief of Staff

Rod McGrew

Chief Culture Officer

Mary Ehrsam

President | HOPE Partnerships

Lance Triggs

President | HOPE Programs

Brian Betts

Chief Financial Officer

Jena Roscoe

SVP, Government Relations & Public Policy

Elaine Hungenberg

EVP, HOPE Research Institute

Kevin Boucher

EVP and Director, HOPE Global Forums

Caryn Anderson

SVP, Marketing Communications

OFTEN ASKED QUESTIONS

Q. Does HOPE receive proceeds from Mr. Bryant’s book sales?
A. HOPE purchases books at a deep discount and receives 100% of the proceeds
from any sales on HOPE’s website.

Q. How are the numerous John HOPE Bryant brands reported in Operation HOPE’s financial statements?
A. Each of the ventures is a separate legal entity and has separate financial statements associated with their Tax IDs.

Q. What is Hope’s accounting policy for allocating indirect costs to government grants?
A. HOPE uses a federally approved indirect cost rate from the Office of Indirect Cost Services, under the US Department of the Interior.

Q. How does Operation HOPE account for its South Africa activities?
A. The funds received for programs in South Africa do not originate in South Africa. Operation HOPE discloses activity in the Statement of Activities Outside of the United States located on Schedule F of the annual 990. HOPE also electronically files Form 114, Report of Foreign Bank and Financial Accounts with the IRS.

Q. How is the annual HOPE Global Forums activity recorded?
A. Since this is not a fundraising event, the revenue is recorded in Contributions, grants, and sponsorships. The sponsorships received fund the Forums expenses.

Q. Is HOPE registered in all state where they are located?
A. HOPE utilizes a registered agent to ensure all annual Secretary of State registrations are filed annually.

Q. Does HOPE receive any speaker fees?
A. Although John HOPE Bryant attends and speaks at many events, HOPE does not charge for his speaking engagements to promote Operation HOPE.

Q. Why do you have a Single Audit Report?
A. This is required Subpart F of the OMB Uniform Guidance, and is a rigorous, organization-wide audit or examination of an entity that expends $750,000 or more of federal assistance. The audit is conducted in conjunction with our annual audit. The report is published on the agency’s website and filed electronically with the Federal Clearinghouse.

Operation HOPE is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

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